Post by account_disabled on Nov 23, 2023 4:13:20 GMT
Fortunately, updated WordPress sites will get a link to the debugging guide and an email with more detailed information about the error.
How Do I Fix a Critical Error on My WordPress Site?
If you received an email after the error, fixing it should be pretty easy. The C Level Executive Email Lists email should have more details about what caused the error message and how you can fix it.
Typically, critical errors are caused by faulty themes, plugins, or a lack of memory. In those cases, deleting or updating the offending programming will usually get your site back on track.
Critical error emails also contain a link to access your website in recovery mode so you can fix the issue quickly.
After logging in, you’ll see the error with a link to the specific page where you can take care of the problem.
For example, if a plugin is the culprit, you’ll go to the plugin page, where you can deactivate it. From there, you can either adjust the code that’s causing the site to crash or you can replace the plugin with something better.
If you didn’t receive an email with detailed instructions, you’ll need to identify and fix the problem manually. This process can be time-consuming, but it’s your only option if you can’t access your site in recovery mode. Here are the basic steps to follow:
First, use an FTP client to log onto your website. These clients won’t give you an admin screen like the one you’re used to, so there might be a bit of a learning curve.
Because plugins are usually the cause of critical errors, you should go to wp-content and find your plugins folder. Renaming this folder prevents WordPress from accessing it, so you’re essentially deactivating all of your plugins at once.
If you can log into your site after doing this, you know a plugin created the error message.
If WordPress is working again, you can simply rename the folder back to “plugins” and then activate each plugin one by one. If the critical error happens again after activating a plugin, you know you need to update or replace it.
If you suspect a theme is the culprit, you should download the latest default theme from WordPress. Then, using your FTP client, go back to wp-content and look up the themes folder. Copy your themes to your computer so you have backups, just in case.
How Do I Fix a Critical Error on My WordPress Site?
If you received an email after the error, fixing it should be pretty easy. The C Level Executive Email Lists email should have more details about what caused the error message and how you can fix it.
Typically, critical errors are caused by faulty themes, plugins, or a lack of memory. In those cases, deleting or updating the offending programming will usually get your site back on track.
Critical error emails also contain a link to access your website in recovery mode so you can fix the issue quickly.
After logging in, you’ll see the error with a link to the specific page where you can take care of the problem.
For example, if a plugin is the culprit, you’ll go to the plugin page, where you can deactivate it. From there, you can either adjust the code that’s causing the site to crash or you can replace the plugin with something better.
If you didn’t receive an email with detailed instructions, you’ll need to identify and fix the problem manually. This process can be time-consuming, but it’s your only option if you can’t access your site in recovery mode. Here are the basic steps to follow:
First, use an FTP client to log onto your website. These clients won’t give you an admin screen like the one you’re used to, so there might be a bit of a learning curve.
Because plugins are usually the cause of critical errors, you should go to wp-content and find your plugins folder. Renaming this folder prevents WordPress from accessing it, so you’re essentially deactivating all of your plugins at once.
If you can log into your site after doing this, you know a plugin created the error message.
If WordPress is working again, you can simply rename the folder back to “plugins” and then activate each plugin one by one. If the critical error happens again after activating a plugin, you know you need to update or replace it.
If you suspect a theme is the culprit, you should download the latest default theme from WordPress. Then, using your FTP client, go back to wp-content and look up the themes folder. Copy your themes to your computer so you have backups, just in case.